We want you to be overjoyed with your new cycling stuff. If you are not completely satisfied with any of the items you purchased, you may return the product to any Revolution Cycles location, within 30 days of the purchase date, with a receipt for an exchange or refund, if the item is unused and in it's original packaging.
Certain purchases, such as bicycles, special purchase items, or items not new and in resalable condition, may not be eligible for return or may be subject to a restocking fee. Gift cards may be redeemed in-store, for merchandise and are not redeemable for cash.
Most orders will be ready within 3-5 business days. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup.
If you need an item right away, we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.
We sometimes use other companies (third-party service providers) to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.
Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.
Our website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog and we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. In the event that a product is listed at an incorrect price, due to typographical, photographic or technical error or error in pricing received from our suppliers, Revolution Cycles Inc. shall have the right to refuse or cancel any orders placed for products or product at the incorrect price. Please bring any errors you find to our attention on your next visit or by calling or emailing us.
We reserve the right to limit qauanties on promotional products. Seperate policies may apply for specific offers within the website. See individual offer polices and notes for details. Revolution Cycles Inc. reserves the right to decline orders from resellers.